Service Department Remodel: Investment in Our Customers RV Lifestyle

Since our humble beginnings in 1983, with Charlie and his pickup truck, Folsom Lake RV has remained committed to our customers and their 100% satisfaction.  And this Service Department Remodel is part of our continued commitment.  By investing nearly $1 million dollars in our Service Department, we have modernized our building and improved our infrastructure.  We’ve added two solar Arrays (picture below) that have 50 amp power, water, and air at each post creating more service stations for our technicians!  These solar structures will greatly offset our energy consumption at the dealership, as well as increase the capability of our service department, which benefits everyone.

One of two of the Solar Arrays installed at Folsom Lake RV that provide power and work stations.
One of two of the Solar Arrays installed at Folsom Lake RV that provide power and work stations.

 

A huge thank you to everyone who came out to celebrate our reinvestment into the Service Department! On June 1, 2019 we celebrated with our valued customers with delicious catered lunch from BackForty BBQ, awesome music from Garrat Wilkins and the Parrotheads (Jimmy Buffet Cover Band), and cool treats from Kona Ice Hawaiian Ice Truck!

 

Valued customers and staff at Folsom LAke RV
Valued customers and staff celebrate at Folsom Lake RV’s Grand Unveiling Party for the Service Department Remodel

Currently we are working with our largest team in service with 21 people in our Service department.  This includes our Service Manager, Shop Foreman, 3 Service Advisors, 1 Warranty Administrator, 10 technicians, 2 forklift drivers and 4 detailers!  Plus, three parts people!  This is pretty incredible as we started out with one service tech (the owner Charlie!), operating out of his pickup truck based in the West Sacramento KOA!  Be sure to check out this RV Pro magazine article about our solar project!

 

Stop by anytime to get a personal tour of everything that was done, including our two Solar Arrays outfitted with 50amp service, air, and water at each post, and equipment upgrades like our RV lifts.

Or schedule a tour to fit your busy life!

Interested in going solar in an RV? We’ve got many RVs that are already equipped with solar so you can go “off the grid” in no time!

Shop our RV inventory here!

Or, if you want to outfit your RV for solar, we’ve got our helpful staff in the Parts Department!  Call us today at 844-644-3296

 

Charlie has always had a passion for RV service
Charlie first started out in Service and this has continually been the focus of Folsom Lake RV
Reinvesting in Serive Department at Folsom Lake RV
Nearly $1 million dollars was reinvested in the Service Department at Folsom Lake RV
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