RANCHO CORDOVA, CALIFORNIA (9/19/2018) – Folsom Lake RV is investing close to $1 million dollars in improvements to its current facility along Highway 50. Most notable are the solar shade structures that will be built to offset the electricity consumption of the dealership, create additional charging stations, and provide employees and customers shade. The improvements will also add more positions available for their innovative RV Technician Apprenticeship Program, training the next generation of RV service professionals and creating more jobs in the City of Rancho Cordova.
Improvements have already begun with the addition of two vehicle lifts, installing two roof safety harness systems for RV roof repairs, and replacing and adding new fencing. Plans also include grading and paving the gravel storage lot to create a dedicated service lot and expand its inventory capacity. The dealership remains open during construction.
“I started Folsom Lake RV 35 years ago, as a RV repair service. Our success has been due to our commitment to our customers and their RVs, especially after they purchase their RVs. We are continually striving to create a better RV experience for our customers. This substantial investment in the dealership is the natural next step in our commitment to our loyal customers and future RVers,” says Charles Langdon, President and Co-Owner of Folsom Lake RV.
“Service After the Sale” is more than a catchphrase at Folsom Lake RV, it’s their mantra. Several years ago, they implemented new electronic technology in their service department to help streamline service operations with tablets for technicians to communicate wirelessly with the database systems, and between service and parts departments. This, in combination with the new facility upgrades, places Folsom Lake RV firmly on the next level of dealership performance.
“By utilizing available space in a different way, we can employ more technicians and service wait times will decrease, which is a critical component in customer care. We want people out fully enjoying their RVs,” Mr. Langdon says.
Folsom Lake RV is a local, independent, family owned and operated full service RV dealership celebrating its 35th anniversary. They specialize in Top 10 Towable RV brands such as Keystone Montana and Cougar, vintage inspired teardrop trailers LG Max and Mini Max, Genesis Supreme toy haulers, and many others.